1. Documentation & pathways
- Retail (Australia): Investments are offered by a Product Disclosure Statement (PDS). We also publish a Target Market Determination (TMD) for each retail product.
 - Wholesale/professional (Australia): Offers proceed under an Information Memorandum (IM) and applicable Corporations Act wholesale criteria (e.g., qualified accountant’s certificate).
 - Your on-site signature is a reservation and consent only. We provide the PDS/IM by email for acknowledgement before payment.
 
2. Eligibility & KYC
We verify identity and (where relevant) wholesale status before issuing any interest or making payments. We may decline or cancel applications that do not meet eligibility or KYC requirements.
3. Term & schedule
The target term for Package 1 is ~12 months (operating window 300–400 days). If material schedule impacts occur (e.g., weather, geotechnical conditions, supply delays), REO may extend the schedule by up to 60 days with notice. Figures are targets, not guarantees; capital is at risk.
4. Application monies & trust handling
Application monies may be received into an Application Monies Trust/Suspense Account and held on trust pending issue or refund.
5. Payments (bank & crypto)
- Bank transfer (PayID/Bank): a 5% payment-processing fee applies.
 - Crypto (manual): 0% payment-processing fee. Supported assets and networks are confirmed per transaction (e.g., USDC/USDT/BTC/ETH on agreed chains). We issue a one-time quote (asset, network, amount, reference, expiry) and reconcile to your application using the provided reference and transaction hash if received within the quote’s validity window.
 - Posting: Payments are posted after reconciliation and admin approval; processing times vary and are not instant.
 
6. Fees & costs
- Performance-based amounts (wholesale if applicable): 12% of positive net returns at term; no fee if no profit.
 - Routine audit/legal/banking/custody: included in the admin fee; extraordinary one-off costs disclosed before implementation.
 
7. Returns & risks
Any return figures are targets, not guarantees. Capital is at risk. Material risks (e.g., construction, market, counterparty, liquidity, operational) are set out in the PDS/IM and, for retail, summarised in the TMD
.
8. Reinvestment
You may elect to reinvest distributions/returns into a new lot where offered. Each new lot is administered under the then-current terms for that lot.
9. Reporting & communications
We provide allocation confirmations, periodic updates, and a closing statement at term. Documents may be delivered electronically.
10. Cooling-off (retail)
If you invest as a retail client under a PDS, a 14-day cooling-off right may apply (as described in the PDS). Cooling-off does not apply to wholesale/professional investors.
11. Conflicts & related parties
We manage conflicts through internal controls and disclosures in the PDS/IM, and seek investor consent where required.
12. Complaints
Contact support@reoptyltd.com. Where applicable to retail clients, we follow our internal process and you may escalate to AFCA as stated in the PDS.
Contacts
Website: https://reoptyltd.com
       General: support@reoptyltd.com
       Privacy: policy@reoptyltd.com